Greetings. Welcome to Axis Mundi Support. I am Tsubaki, which means camellia. On this page, you can find some useful FAQs and a form to contact us in case of necessity.
FAQ
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Do you cover import duties?
For international customers, please note that we are not responsible for any import duties, handling/processing fees from parcel carriers, or customs charges. Any such fees incurred to receive your package are not covered by us. Please consult your country’s customs policy for more information.
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Why I don't receive newsletters?
If you don't receive newsletters, please check that you have opted to receive them. We use a double opt-in system, so even after signing up through our form, you will need to confirm your decision via an email you will receive.
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