
Greetings. Welcome to Axis Mundi Support. I am Eri 愛理, an expert in weapon manufacturing. I'm here to ensure that the artifacts are produced to a high standard and that any defects are replaced.
FAQ
-
Do you cover import duties?
The products are manufactured in EU and shipped from Italy. For international customers, any applicable import duties, customs fees, or handling charges imposed by parcel carriers are the sole responsibility of the recipient and are not included in the purchase price or shipping fees. We cannot be held liable for any changes in import regulations, customs policies, or tariff rates that may occur in your country between the time of pre-order and the actual delivery of the item. We strongly recommend that you consult your local customs authority for up-to-date information regarding possible charges or restrictions prior to placing your order.
-
Why I don't receive newsletters?
If you don't receive newsletters, please check that you have opted to receive them. We use a double opt-in system, so even after signing up through our form, you will need to confirm your decision via an email you will receive.
Contact Form
Subscribe to our newsletter
By subscribing, you agree to receive marketing emails regarding Axis Mundi Games' products, initiatives, pre-order launch dates and updates about the status of pre-orders. View our privacy policy and terms of service for more info.